Legal notice

Legal Disclaimer

Last Updated: July 25, 2026

Welcome to COLD HORSE. This Legal Disclaimer explains important legal information regarding your access to and use of our website, products, and services. By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to the terms outlined below, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Business Information

Store Name
COLD HORSE

Operating Company
SAVETRAX FKG INC

Business Address
317 E Capitol St
Jackson, MS 39201
United States

Customer Support Email
support@coldhorse.shop

Customer Service Phone
5852070430

2. Website Content

We strive to ensure that all information published on the COLD HORSE website—including product descriptions, dimensions, colors, pricing, images, specifications, promotions, and availability—is accurate and up to date.

However, occasional typographical errors, technical inaccuracies, or omissions may occur.

COLD HORSE reserves the right to correct any errors, update information, modify product specifications, or cancel orders affected by inaccurate information before shipment without prior notice.

If payment has already been collected, you will receive a full refund for any cancelled order.

3. Product Representation

Our skincare products are photographed and displayed as accurately as possible.

However, actual product appearance may vary slightly due to:

  • Monitor or mobile device display settings;

  • Lighting during photography;

  • Manufacturing tolerances;

  • Batch or formulation variations.

Minor differences in color, texture, or packaging shall not be considered manufacturing defects.

4. Product Use

COLD HORSE skincare products are intended for personal, external use only.

Customers are responsible for reading and following all product care instructions, usage guidelines, ingredient lists, and safety warnings included with the product.

We strongly recommend conducting a patch test before full application. If irritation occurs, discontinue use immediately and consult a healthcare professional if necessary.

Improper use, misuse, modification, or failure to follow usage instructions may reduce product effectiveness and may void eligibility for returns or warranty consideration where applicable.

5. Pricing & Promotions

Prices displayed on our website are shown in U.S. Dollars (USD).

We reserve the right to:

  • Correct pricing errors;

  • Modify promotional offers;

  • Change product prices;

  • Limit promotional quantities;

  • End promotional campaigns at any time without prior notice.

Discount codes cannot be combined unless expressly stated.

6. Orders & Payment

Submitting an order does not constitute final acceptance.

Orders become accepted only after payment has been successfully verified and the order has entered fulfillment.

COLD HORSE reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraud;

  • Payment verification failure;

  • Inventory shortages;

  • Pricing errors;

  • Violation of our Terms of Service.

Payments are securely processed through third-party payment providers.

COLD HORSE does not store customers' complete payment card information.

7. Shipping Disclaimer

Estimated shipping times are provided for convenience only and are not guaranteed delivery dates.

While we work closely with our shipping partners to ensure timely delivery, COLD HORSE is not responsible for delays resulting from:

  • Carrier operational issues;

  • Severe weather;

  • Natural disasters;

  • Government actions;

  • Transportation disruptions;

  • Labor strikes;

  • Other events beyond our reasonable control.

We will make reasonable efforts to assist customers with shipment tracking and carrier investigations whenever possible.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

To qualify for a return, products must generally be:

  • Returned within the stated return period;

  • Unused;

  • Unopened and sealed;

  • In their original packaging whenever reasonably possible.

Return eligibility may vary depending on product condition and applicable consumer protection laws.

9. Intellectual Property

All content available on the COLD HORSE website—including logos, product photographs, graphics, illustrations, text, videos, website design, software, and other digital materials—is owned by COLD HORSE or licensed to us.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Unauthorized use may result in legal action under applicable intellectual property laws.

10. Privacy

Your privacy is important to us.

Our collection, storage, and use of personal information are governed by our Privacy Policy.

COLD HORSE does not sell customers' personal information.

Information is collected solely for purposes such as order processing, customer support, fraud prevention, and improving our services.

11. Limitation of Liability

To the fullest extent permitted by applicable law, COLD HORSE shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Nothing in this Disclaimer excludes liability that cannot legally be excluded under applicable United States law.

12. Force Majeure

COLD HORSE shall not be responsible for any delay or failure to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Floods;

  • Fires;

  • Severe weather;

  • Epidemics;

  • Government restrictions;

  • War;

  • Terrorism;

  • Cybersecurity incidents;

  • Internet outages;

  • Transportation interruptions.

Where possible, affected customers will be notified promptly.

13. Third-Party Services

Our website may contain links to third-party websites or integrate services provided by independent companies, including payment processors, logistics providers, analytics services, and marketing platforms.

COLD HORSE does not control and is not responsible for the content, privacy practices, or security of third-party services.

Your use of such services is subject to the respective provider's own terms and policies.

14. Changes to This Disclaimer

COLD HORSE reserves the right to update or revise this Legal Disclaimer at any time.

The latest version will always be available on this page together with the updated "Last Updated" date.

Continued use of our website following any revisions constitutes acceptance of the updated Disclaimer.

15. Governing Law

This Legal Disclaimer shall be governed by and interpreted in accordance with the laws of the State of Mississippi, without regard to conflict of law principles.

Any disputes arising from the use of our website or services shall be resolved in the state or federal courts having jurisdiction in Jackson, Mississippi, unless otherwise required by applicable law.

(注：因您的公司地址在 Jackson, MS，已将原管辖法律从德州改为密西西比州，这更符合实际业务所在地的法律适用。)

16. Contact Us

If you have any questions regarding this Legal Disclaimer or our services, please contact us.

COLD HORSE
SAVETRAX FKG INC
317 E Capitol St
Jackson, MS 39201
United States

Email: support@coldhorse.shop
Phone: 5852070430